Router Failover In North America Central Region

Scheduled Maintenance Report for Jenzabar Cloud

Completed

The scheduled maintenance has been completed.

Posted May 09, 2026 - 07:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 09, 2026 - 06:30 EDT

Scheduled

An issue has been identified with an edge router in our North America Central Region at IBM. While the issue isn't currently impacting customer workloads, actions need to be taken to ensure the identified issues don't worsen.

A failover of public services is currently scheduled for May 9th at 6:30am EST. While some packets in flight could be dropped during this transition, access to customer workloads will largely be unaffected. Expected downtime is expected to be less than 30 seconds.

Posted May 08, 2026 - 07:21 EDT

This scheduled maintenance affected: Jenzabar Data Centers (North America Central).