All Systems Operational

Uptime over the past 90 days. View historical uptime.
Jenzabar Data Centers Operational
90 days ago
100.0 % uptime
Today
North America East Operational
North America Central Operational
US Central 1 Operational
90 days ago
100.0 % uptime
Today
US East 1 Operational
90 days ago
100.0 % uptime
Today
US East 5 Operational
90 days ago
100.0 % uptime
Today
US West 1 Operational
90 days ago
100.0 % uptime
Today
SONIS Operational
Jenzabar One & EX Operational
Higher Reach Operational
CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 2, 2026

No incidents reported today.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Jenzabar SONIS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 22:00 EDT
Scheduled - What:

As a part of ongoing effort to keep systems patched and current with the latest secure versions, we are scheduling updates to the operating system and database.

When:

Start - May 28, 10:00pm ET
End – May 29, 1:00am ET

Impact on Systems:

Servers will be restarted after the updates are complete. Downtime for each client will be less than 15 minutes.
May 21, 09:50 EDT
May 28, 2026
Updating *.jenzabarcloud.com SSL Certificate
Completed - The scheduled maintenance has been completed.
May 28, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 EDT
Scheduled - The Jenzabar Cloud Services team will be updating the jenzabarcloud.com SSL wildcard certificate over the next couple of evenings as the current certificate is due to expire on 5/31/2026. If your institution uses this certificate within your JAAS environment you maybe experience a very brief downtime. This downtime generally lasts under a minute but could last a little longer as services restart. If your institution uses the RD Web Client they may need to clear their cache / cookies for the new certificate to be recognized. If you experience any issues please submit a support ticket right away and we will work to correct any issues that might arise. The maintenance window will being at 8pm EST and run until 2am EST on 5/27, 5/28 and 5/29.

- Jenzabar Cloud Services Team
May 27, 11:48 EDT
May 27, 2026
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

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