All Systems Operational

Uptime over the past 90 days. View historical uptime.
Jenzabar Data Centers Operational
90 days ago
100.0 % uptime
Today
North America East Operational
North America Central Operational
US Central 1 Operational
90 days ago
100.0 % uptime
Today
US East 1 Operational
90 days ago
100.0 % uptime
Today
US East 5 Operational
90 days ago
100.0 % uptime
Today
US West 1 Operational
90 days ago
100.0 % uptime
Today
SONIS Operational
Jenzabar One & EX Operational
Higher Reach Operational
CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025
Jenzabarcloud.com Wildcard SSL Certificate Update
Completed - The scheduled maintenance has been completed.
Jun 28, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 20:00 EDT
Scheduled - The Jenzabar Cloud Services team will be updating the jenzabarcloud.com SSL wildcard certificate over the next couple of evenings as the current certificate is due to expire on 6/28/2025. If your institution uses this certificate within your JAAS environment you may experience a very brief downtime. This downtime generally lasts under a minute but could last a little longer as services restart. If your institution uses the RD Web Client, they may need to clear their cache / cookies for the new certificate to be recognized. If you experience any issues, please submit a support ticket right away and we will work to correct any issues that might arise. The maintenance window will begin 6/27 at 8pm EDT and run until 2am EDT on 6/28.
Jun 27, 19:11 EDT
Jun 27, 2025
Jenzabarcloud.com Wildcard SSL Certificate Update
Completed - The scheduled maintenance has been completed.
Jun 27, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 20:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 26, 10:16 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 26, 10:13 EDT
Scheduled - The Jenzabar Cloud Services team will be updating the jenzabarcloud.com SSL wildcard certificate over the next couple of evenings as the current certificate is due to expire on 6/28/2025. If your institution uses this certificate within your JAAS environment you may experience a very brief downtime. This downtime generally lasts under a minute but could last a little longer as services restart. If your institution uses the RD Web Client they may need to clear their cache / cookies for the new certificate to be recognized. If you experience any issues please submit a support ticket right away and we will work to correct any issues that might arise. The maintenance window will being at 8pm EST and run until 2am EST on both 6/26 and 6/27.
Jun 26, 20:00 EDT
Jenzabar SONIS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 EDT
Scheduled - What:

As a part of ongoing effort to keep systems patched and current with the latest secure versions, we are scheduling updates to the operating system and database.

When:

Start - June 26, 10:00pm ET
End – June 27, 1:00am ET

Impact on Systems:

Servers will be restarted after the updates are complete. Downtime for each client will be less than 15 minutes.
Jun 20, 09:47 EDT
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Planning Edge Router Failover
Completed - All maintenance tasks have been completed at this time.
Jun 17, 21:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 21:00 EDT
Scheduled - Cloud Infrastructure will be failing over routing services to secondary devices in both data center locations. This would include North America East and North America Central data center locations and applies to all Jenzabar hosted services (J1, EX, CX, SONIS, and Campus Marketplace/Higher Reach). A disruption of public facing services is expected to be less than 15 seconds and will happen only once during the outage window.
Jun 10, 16:14 EDT
Jun 16, 2025

No incidents reported.

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