All Systems Operational
Jenzabar Data Centers Operational
North America East Operational
North America Central Operational
SONIS Operational
Jenzabar One & EX Operational
Higher Reach Operational
CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Firewall Maintenance Nov 29, 2024 07:00-20:00 EST
We will be applying routine patches to all hosted firewalls in each of our data center locations. These updates will bring needed bug fixes as well as ongoing security and vulnerability patches.

No downtime of customer workloads is expected during this time. VPN connections may experience a very brief disconnect during this process but will come back online within a few seconds.

Posted on Nov 04, 2024 - 15:41 EST
Past Incidents
Nov 12, 2024

No incidents reported today.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024
Completed - The scheduled maintenance has been completed.
Nov 1, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 22:00 EDT
Scheduled - What:

As a part of ongoing effort to keep systems patched and current with the latest secure versions, we are scheduling updates to the operating system and database.

When:

Start - October 31st, 10:00pm ET
End – November 1st, 1:00am ET

Impact on Systems:

Servers will be restarted after the updates are complete. Downtime for each client will be less than 15 minutes.

Oct 25, 08:53 EDT
Oct 31, 2024
Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.