Jenzabar Cloud Status

All Systems Operational

Jenzabar Data Centers Operational

North America East Operational

North America Central Operational

SONIS Operational

Jenzabar One & EX Operational

Higher Reach Operational

CX Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

VMware Host Failure in East Coast Datacenter

Resolved - The failed memory modules have been replaced, the host is fully booted, and is again hosting virtual workloads. The issue is now fully resolved.
Oct 14, 15:31 EDT

Update - IBM engineers are engaged to repair the failed memory module on the offline host. All systems continue to function normally at this time.
Oct 14, 14:40 EDT

Identified - At approximately 10:20am EST this morning, one of the VMware hosts failed due to a memory module/DIMM failure. All virtual servers running on that host would have been immediately automatically powered off, then powered back on once transferred to a different host within the cluster. Total downtime would have been approximately 1-3 minutes.

All systems should now be functioning normally, and the failed host will be repaired and brought back into production later today.
Oct 14, 11:31 EDT

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.